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Error E21 Degraded US market

JennAir Microwave Error Code E21

E21 on a JennAir microwave usually means: The Thermal Sensor circuit reported open to the control board. On a JennAir Microwave, code E21 points to the control board.

Fix it fast: Manufacturer troubleshooting steps. Full ranked steps below.

Likely part
control board
Fault type
communication
Manufacturer source Updated Oct 17, 2026 View source

How to fix E21 — ranked steps

Try these in order. Stop when the code clears.

  1. 1 Manufacturer troubleshooting steps

    DIY
    • Power unit down by turning off the circuit breaker(s) for one (1) minute.
    • Power unit up by turning on the circuit breaker(s).
    • Monitor the microwave for one (1) minute to ensure the error code does not display again.
    • Verify microwave operation.

Frequently asked questions

What does JennAir Microwave error E21 mean?

The Thermal Sensor circuit reported open to the control board. On a JennAir Microwave, code E21 points to the control board.

Which part is usually at fault for JennAir error E21?

The most commonly implicated component is the control board.

What is the first thing to try for JennAir error E21?

Power unit down by turning off the circuit breaker(s) for one (1) minute. Power unit up by turning on the circuit breaker(s). Monitor the microwave for one (1) minute to ensure the error code does not display again. Verify microwave operation.

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