Which part is usually at fault for Samsung error E4?

The most commonly implicated component is the drum suspension.

What is the first thing to try for Samsung error E4?

Redistribute the laundry, or add items to balance a small load.

Error E4 Degraded UK market

E4 on a Samsung washing machine usually means: An unbalanced load was detected. On a Samsung Washing Machine, code E4 points to the drum suspension.

Fix it fast: Rebalance the load. Full ranked steps below.

Manufacturer source Updated Oct 17, 2026 View source

Try these in order. Stop when the code clears.

1 Rebalance the load
Easy
- Redistribute the laundry, or add items to balance a small load.
Source

The load is unbalanced and the drum cannot spin safely. On a Samsung Washing Machine, code UB points to the drum suspension.

A low water level was detected during operation. On a Samsung Washing Machine, code 11E points to the water level sensor.

A control-panel button fault was detected. On a Samsung Washing Machine, code 12E points to the control panel.

A signal communication fault was detected. On a Samsung Washing Machine, code 13E points to the control board.

The water-level sensor reported a fault. On a Samsung Washing Machine, code 1C points to the water level sensor.

The water-level sensor or leak detection reported a fault. On a Samsung Washing Machine, code 1C points to the water level sensor.

Have a different code? Look it up instantly.