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Error d5 Degraded US market

Samsung Washing Machine Error Code d5

d5 on a Samsung washing machine usually means: Main Door Errors: The door sensor recognises that the machine is running while the door is not firmly closed. Turn the machine off, verify the door is securely closed and that no items are caught in the door. On a Samsung Washing Machine, code d5 points to the door lock.

Fix it fast: Manufacturer troubleshooting steps. Full ranked steps below.

Likely part
door lock
Fault type
mechanical
Manufacturer source Updated Oct 17, 2026 View source

How to fix d5 — ranked steps

Try these in order. Stop when the code clears.

  1. 1 Manufacturer troubleshooting steps

    DIY
    • The door sensor recognises that the machine is running while the door is not firmly closed.
    • Turn the machine off, verify the door is securely closed and that no items are caught in the door.
    • Restore power to the machine and restart the cycle.
    • If the code continues to appear and you're sure nothing is caught in the door - please Get in Touch to organise a service.
    Source

Other Samsung Washing Machine codes

DC1Degraded

Main Door Errors: The door sensor recognises that the machine is running while the door is not firmly closed. Turn the machine off, verify the door is securely closed and that no items are caught in the door. On a Samsung Washing Machine, code DC1 points to the door lock.

dSDegraded

Main Door Errors: The door sensor recognises that the machine is running while the door is not firmly closed. Turn the machine off, verify the door is securely closed and that no items are caught in the door. On a Samsung Washing Machine, code dS points to the door lock.

ddCDegraded

Add Door Errors: The Add Door is being detected as open or unlocked. Make sure there isn't anything keeping the door from closing securely. On a Samsung Washing Machine, code ddC points to the door lock.

DC3Degraded

Add Door Errors: The Add Door is being detected as open or unlocked. Make sure there isn't anything keeping the door from closing securely. On a Samsung Washing Machine, code DC3 points to the door lock.

LODegraded

Door Lock Errors: The door is unable to lock properly. Make sure there is nothing keeping the door from closing securely. On a Samsung Washing Machine, code LO points to the door lock.

L0Degraded

Door Lock Errors: The door is unable to lock properly. Make sure there is nothing keeping the door from closing securely. On a Samsung Washing Machine, code L0 points to the door lock.

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