Samsung Washing Machine Error Code 14C
14C on a Samsung washing machine usually means: Water is not entering the washer correctly. Make sure both the hot and cold water supply hoses are connected to the correct inlets (hot to hot and cold to cold) on the washer, and that the hoses are not bent or kinked. On a Samsung Washing Machine, code 14C points to the drain pump.
Fix it fast: Manufacturer troubleshooting steps. Full ranked steps below.
- Likely part
- drain pump
- Fault type
- drainage
How to fix 14C — ranked steps
Try these in order. Stop when the code clears.
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1 Manufacturer troubleshooting steps
DIY- Make sure both the hot and cold water supply hoses are connected to the correct inlets (hot to hot and cold to cold) on the washer, and that the hoses are not bent or kinked. If you do not connect the hot water line, you will get an error when the washer attempts to use hot water, which may happen even on cycles labeled Cold. Note: Do not use Flood Safe hoses.
- Open the water valves completely and leave them open as the washer is running.
- Make sure the drain hose is inserted properly and is not kinked. It should not be inserted less than 6 inches or more than 8 inches into the drain pipe. Note: Do not remove the screw on the back of the washer that holds the drain hose against the washer. If the screw has been removed, screw it and the holder back in with any screw that fits. If the holder is missing, service is required.
- Unplug the washer or flip the circuit breaker for the washer for 1 minute. Then, restore power and try to run a cycle.
- If there is dirt or debris in the water supply, it will get filtered before entering the washer, and if enough debris builds up, it will block water from entering the washer. If you want to check for debris, you'll need to turn your water supply valves back off, and disconnect the hoses from the back of the washer and look inside the washer's connections. If there is debris, carefully remove the filters and clean them. Make sure the water supply valves are fully open again after reconnecting.
Other Samsung Washing Machine codes
The washer cannot drain the water away. On a Samsung Washing Machine, code 5C points to the drain pump.
Water is not leaving the tub at the expected rate, or at all.
Not Filling Errors: There is an issue with the water supply. See our article: Washing Machine won't Fill Up or Drain. On a Samsung Washing Machine, code nF points to the drain pump.
Not Filling Errors: There is an issue with the water supply. See our article: Washing Machine won't Fill Up or Drain. On a Samsung Washing Machine, code 4E points to the drain pump.
Not Filling Errors: There is an issue with the water supply. See our article: Washing Machine won't Fill Up or Drain. On a Samsung Washing Machine, code 7E points to the drain pump.
Not Filling Errors: There is an issue with the water supply. See our article: Washing Machine won't Fill Up or Drain. On a Samsung Washing Machine, code E1 points to the drain pump.
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